Privacy Policy for BetterLife: AI Wellbeing
Effective date: July 5, 2026
Last updated: July 5, 2026
This Privacy Policy explains how your personal information is collected, used, and protected when you use the BetterLife mobile application (the “App”).
The App is provided and managed by Ángel L. (the “Developer”, “we”, “us”, “our”), an individual developer operating from Poland. For the purpose of the General Data Protection Regulation (GDPR), the Developer is the Data Controller responsible for your data.
This policy is a part of our legal agreement with you, which you accept when creating an account.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
Name or nickname you choose to enter
Email address
Messages you send to the AI chatbot
Messages you receive from the AI chatbot
AI Companion customization data (such as personal context or preferences you ask the AI to remember)
Onboarding answers and preferences, such as your reason for using the App and preferred companion language
b. Automatically Collected Data
Device type and operating system version
Language and region settings
App usage data (e.g., feature usage, activity timestamps, and product interaction data)
Crash, error, diagnostic, and performance data
Note: While our service providers may process your IP address as a necessary part of internet communication, we do not store or use your IP address within our application database for tracking or identification purposes. We do not collect precise location data.
2. Sensitive Data Notice
Because the App is designed to support wellbeing and self-reflection, some messages may include sensitive personal data related to mental or emotional health. We handle such data with strict confidentiality and in compliance with the General Data Protection Regulation (GDPR).
3. How We Use Your Data
We use your information for the following purposes:
To create and manage your account
To provide and personalize your experience in the App
To respond to your inputs via the AI assistant
To analyze app usage and improve features
To save your preferences and AI Companion customization
To provide temporary chat history
To monitor app performance, fix bugs, and improve reliability
To offer user support and respond to inquiries
4. Legal Basis for Processing
We process your personal data under the following legal bases as defined by the GDPR:
Performance of a Contract: We process your name, email, preferences, messages, and account data to create and manage your account and deliver the core services you requested, as laid out in our Terms of Use.
Explicit Consent: We process the sensitive data you provide in the AI chats only after you have given your specific, explicit consent via the checkbox during account creation. You can withdraw this consent at any time, which may limit your ability to use the chat features.
Legitimate Interest: We process aggregated and anonymized usage data to understand how our App is used and to improve its features, security, and performance. Our interest in improving our service does not override your fundamental rights and freedoms.
5. Sharing of Data
We do not sell, rent, or trade your personal data. We only share information with trusted third-party service providers ("sub-processors") who are essential for the App to function. Each provider is bound by strict data protection and confidentiality obligations.
Our sub-processors include:
Supabase, Inc.: Provides authentication, database, backend, and storage infrastructure for the App.
OpenAI, L.L.C.: Processes the content of your messages and relevant context via its API to generate AI Companion responses. As per OpenAI’s API terms, API data is not used to train OpenAI models by default.
Mixpanel, Inc.: Provides product analytics that help us understand how users interact with the App. This data is used to improve functionality and user experience, not for advertising.
Sentry: Provides crash reporting, error monitoring, diagnostics, and performance monitoring to help us detect and fix technical issues.
Apple App Store: Distributes the iOS version of the App and may process app download, account, device, and transaction-related information according to Apple’s own terms and privacy policy.
All third-party providers are required to comply with relevant data protection laws and confidentiality standards.
6. Data Retention
We retain personal data for up to 14 days for active app data such as chat messages, chat logs, and related conversation data.
After 14 days, user messages, chat logs, and related data are automatically deleted.
App usage data may be stored in anonymized or aggregated form to improve functionality.
Account data, such as your email address, name, preferences, and AI Companion customization, is retained while your account remains active.
You may request deletion of your account and associated data at any time by using the in-app account deletion option or by contacting us at the email below.
7. Your Rights Under GDPR
As a user in the European Union, you have the right to:
Access – know what personal data we hold about you
Rectify – correct incorrect or incomplete data
Erase – request full deletion of your data
Withdraw consent – at any time
Restrict or object to certain forms of data processing
To exercise any of these rights, please contact:
📧 contact@betterlifewellbeing.com
8. Security Measures
We rely on secure platforms such as Supabase, OpenAI, Mixpanel, and Sentry to help us operate, monitor, and protect the App. These services use modern cloud infrastructure and encrypted connections to process and transmit data securely.
We limit access to personal data and avoid collecting unnecessary identifiers, such as precise location, contacts, biometric data, or health data from Apple Health.
However, no online service can guarantee 100% security. You use the App at your own discretion and risk.
9. Children’s Privacy
The App is not intended for or directed to individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If you are under the age of 18, you may not use the App or provide us with any personal data. If we become aware that we have collected personal data from an individual under 18, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in law, app features, or technology.
If changes are significant, we will notify users within the App or via email if applicable.
11. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please do not hesitate to contact us.
Ángel L.
📧 contact@betterlifewellbeing.com
📍 Operating from: Poland
© 2026. All rights reserved.